The orders from the 7th to the 16th of June will be shipped from the 17th of June, because we are closed for vacation.

Terms of Service Apoteca Alta Badia

The following conditions of sale apply to all offers and orders at Pharmacy Apoteca Alta Badia SNC Marisa Ferigo & C. Changes to these conditions of sale in relation to the wishes of the buyer are excluded. Exceptions to these guidelines only apply if this has been previously agreed with the owners and confirmed in writing.

For information inquiries about products, sales conditions, customer care etc. You can contact us by e-mail, telephone, mail or fax.

Pharmacy Apoteca Alta Badia SNC by Dr. med. Marisa Ferigo & C.
St. Colz, 15
39036 La Villa in Badia (BZ)
Tel. +39 (0) 471 847152
Fax +39 (0) 471 847709

All prices are inclusive of VAT. All ordered products remain our property until full payment.

payment methods
Credit card, bank transfer:
IBAN: IT 44 Q 08010 58181 000307014309
Swift BIC RZSBIT21708
Raiffeisenbank Val Badia, branch La Villa
Please send us a copy of the transfer by e-mail: ordini@apotecaaltabadia.com or fax +39 (0) 471 847709

By courier or by mail.

Shipping to Germany, Austria:
For the delivery to Germany, Austria the shipping costs are 20,00 € for purchases up to € 100,00;
and € 16,00 for purchases from € 100,00.
France, Belgium, Neetherlands, Croatia have the same shipping costs.

Shipping to Italy:
The shipping is free from an order value of 100,00 €.
For amounts between 0 € and 50.00 € the shipping costs are 8.00 €.
For amounts between € 50.00 and € 100.00 the shipping costs are € 6.00.
When paying by cash on delivery € 3,00 will be added to the total amount.
For European countries, costs vary by destination.

It is necessary to provide a telephone number which can be reached to facilitate the delivery of the products to the courier company.
Withdrawal - 10 days.
The delivered goods can be returned within 10 days after delivery, with the exception of products that have already been used in the meantime. The products must be returned in perfect condition. They must also be packed properly (please use original packaging). The shipping costs for the returned products are charged to the customer. Once the above conditions have been met, payment will be made upon receipt of the goods in a checking account equal to the value of the products indicated on the invoice.

Damaged products or incomplete shipments
Customers are advised to check the goods purchased at the time of collection, to check for damaged products and to coordinate the goods with the ordered products. In the case of a damaged, missing or faulty shipment, we must notify us in writing within 48 hours of delivery. Damaged products will be replaced.

order cancellation
It is always possible to cancel an order before shipping. Requests must be addressed to the above address. If the shipment has already taken place, the customer can exercise the right of withdrawal